The support of our experts
Wybot's SOC assistance gives you the vendor's support: alert analysis, incident qualification and remediation advice, during business hours, for end customers and resellers alike.
You are no longer alone facing an alert
A probe detects, but you still have to interpret what it reports and know what to do. Not every organisation has an internal security lead or cyber team.
With SOC assistance, Wybot's experts, the very people who design the probe, analyse the alerts alongside you, qualify the real severity and guide you to the right action. Direct support from the vendor, with no intermediary.
A cyber team on demand
Get the vendor's expertise without building an internal team: our analysts handle your alerts and support you in the event of an incident.
The vendor's backup in pre-sales and support
Offer the Wybot SOC to your clients and rely on our experts to build skills and gain responsiveness.
Alert analysis
Our analysts triage and qualify the alerts raised by the probe to tell the noise from real danger.
Incident qualification
Assessment of severity and scope, with clear context to decide fast.
Remediation advice
Concrete, prioritised recommendations to deal with the threat effectively.
Human support
An expert contact at the vendor, reachable to back you up when an event occurs.
Skills building
A sharing of expertise that strengthens your teams, or your clients' teams for resellers.
Managed cyber-defence
Optionally, our experts handle and neutralise the intrusion on your behalf.
A sovereign SOC, by your side
Let's discuss the support suited to your organisation or reseller network.